FAQs

1. Explore our rental edit and select the item(s) you'd like to rent.

2. Select the dates that you'd like your rental.

3. Pick your item up on your rental start date, and return by its end date, from/to our store in Dalston. You are responsible for the safe return of your rented item(s) no later than the final date of your rental period.

NB: You are responsible for dry cleaning dresses before they are returned to us, otherwise we will withhold a £25 dry cleaning fee from your refundable deposit.

We have tried and tested rental prior to launching this service, and have carefully curated an edit of styles that can withstand the rental process so that you have the best experience and product condition possible. This includes but is not limited to the following criteria:

- No full-length gowns

- No delicate fabrics like silk

- No delicate embellishments

Yes! Email our customer service team at [email protected] to book a Rental fitting appointment.

Unfortunately we can't offer a refund for items that don't fit. All of our rental items are available to try in-store to check sizing prior to renting.

Late returns will be charged the daily rate by the day until they are returned. This amount will be held from your security deposit.

Please treat your rented items with care. The Fall Bridal Ltd reserves the right to retain your security deposit in part or in full if the item is damaged, lost or stolen.

Get in touch with us at [email protected]